jitawi Responsible Gaming —
Safety with Enjoyment
Enjoy the entertainment, but stay within your limits. jitawi is always committed to ensuring a safe and responsible gaming experience for you.
jitawi believes that online gaming is entirely a form of entertainment. However, like any form of entertainment, it should be enjoyed responsibly. Our responsible gaming policy is designed to ensure that our players are always safe, that their gaming habits remain under their own control, and that gaming never has a negative impact on their personal life, relationships, or financial situation.
The minimum age to participate on our platform is 21 years. We strictly prohibit gaming for minors and maintain age verification procedures. If you are under 21, please do not use this platform.
At jitawi, responsible gaming is not just limited to rules — it is part of our core values. We want you to end every gaming session feeling happy and stress-free.
Our Tools for Your Safety
jitawi provides several effective tools to help you manage your own gaming habits.
Deposit Limit
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A 24-hour cooling-off period applies if you wish to increase the limit.
Time-Out
Use the time-out feature if you want to take a break for a while. You can take a break from gaming for 24 hours up to 30 days. During this time your account will be completely inactive.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, choose the self-exclusion option. You have the option to keep your account closed for 30 days or permanently.
Loss Limit
Set the maximum amount you are willing to lose over a given period in advance. When the limit is reached, the session will end automatically. This is an effective way to prevent financial losses.
Session Time Limit
Set the maximum time for each gaming session in advance. When the set time is up, you will receive a warning message and your session will end automatically.
Gaming History Review
You can view your complete gaming history and records of deposits and withdrawals at any time. Stay aware of your own habits and take action if needed.
Deposit and Withdrawal Limits
Financial control is an important part of responsible gaming at jitawi. Our platform has defined deposit and withdrawal limits that protect you from overspending.
Remember — gaming should never be a source of income. Only play with money that you can afford to lose without it affecting your daily life. Strictly avoid gaming with borrowed money or savings.
| Item | Amount |
|---|---|
| Minimum Deposit | ৳200 |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 15 minutes to 2 hours |
| Payment Methods | bKash, Nagad, Rocket, Bank Transfer |
| Minimum Age | 21 years |
Signs of Problematic Gaming
If any of the signs below are present in you or someone you know, seek help immediately.
It is time to be cautious if…
Gaming starts to have a negative effect on your daily life, work, or family relationships. Be honest with yourself.
- You are spending more money than your budget and cannot stop.
- You feel the urge to place more bets to "recover" lost money.
- You are hiding your gaming from family or friends.
- You experience sleep problems, irritability, or anxiety when you cannot play.
- You are borrowing money or dipping into savings to fund gaming.
- You are prioritising gaming over work, studies, or family responsibilities.
- You feel mental discomfort or anger when you are not gaming.
- You keep trying to cut down or stop gaming but are not succeeding.
Ways to Give Yourself a Break
Self-exclusion is the process by which you can voluntarily block access to your jitawi account. It is a powerful and proven method for dealing with gambling problems.
During self-exclusion you will not receive any promotional emails or notifications. The ability to make deposits is completely disabled during this period. However, you can still withdraw your existing balance.
To activate self-exclusion, contact our 24/7 live chat support or send an email to [email protected]. Our support team will assist you with complete confidentiality.
Short Break
Take a time-out of up to 30 days. Access will be restored automatically once the period ends.
Long-Term Break
Keep your account closed for 3 months, 6 months, or 1 year. The option to extend the period is also available.
Permanent Closure
You can permanently close your account if you wish. In this case, opening a new account will not be possible.
24/7 Support
Contact us via live chat or email at any time. We are always ready.
jitawi's Responsible Gaming Policy
jitawi is firmly committed to creating a safe and enjoyable gaming environment for players in Bangladesh. The core goal of our responsible gaming programme is to give you complete control over your gaming.
We believe that gaming should always be enjoyable — not a source of stress or anxiety. That is why we do not use any methods on our platform that encourage you to play more than you need to.
Tips for playing responsibly:
- Set a separate budget for gaming and do not go beyond it.
- See gaming as entertainment, not as a way to earn money.
- Take regular breaks — set a time limit before each session.
- Avoid gaming when you are tired, under stress, or have been drinking.
- Do not try to place more bets to win back money you have lost.
- Continue spending time with family and friends, pursuing hobbies, and taking part in other recreational activities.
- Only those aged 21 or above are permitted to use this platform.
- If in doubt, contact us — we are ready to help.
Protecting Children and Young People
jitawi is committed to keeping minors completely away from gaming. Age verification is mandatory at registration on our platform, and those under 18 or 21 are not permitted to open an account.
If you are a parent and suspect that your child is visiting online gaming sites, you are advised to use family filtering software. Keep passwords protected on your personal devices and keep your login details secure.
If you believe a minor has tried to open or has opened an account at jitawi, please inform our support team immediately. We will take swift action.
Important Reminder
The minimum age to open an account and play at jitawi is 21. If someone has registered using your identity or age, please let us know at [email protected].
We Are Here When You Need Help
If you have any concerns about gaming, do not hesitate to contact us. Our Bangla-speaking support team is available 24/7.
24/7 Live Chat
Our Bangla-speaking support team is ready to answer any of your questions directly via chat.
Email Support
Email us for any responsible gaming requests or self-exclusion:
[email protected]
Confidentiality Assured
Your self-exclusion or limit-setting requests are processed with complete confidentiality.
Play Safe, Enjoy the Fun
Keep your gaming experience at jitawi enjoyable and in control at all times. Browse our different game categories or check the FAQ if you have more questions.